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Moissanite Return Policy & Money back Guarantee
 
 

 

Failure to follow any of the instructions below will result in the return of your item to you; and no refund will be issued. Please read all instructions below. 

30 day return on Moissanite Loose Stones.

If you are not completely satisfied with your Moissanite Loose Stone purchase for any reason, please email sales@amantsbydesign.com to request a RMA (return merchandise authorization) - We will not accept any return without a RMA.  Any loose stone purchase not returned on or before the 30th day of the original purchase date will not be accepted for return.

 
30 Day return on Moissanite Jewelry.

If you are not completely satisfied with your  Moissanite jewelry purchase for any reason, please email sales@amantsbydesign.com to request a RMA (return merchandise authorization) - We will not accept any return without a RMA. Any jewelry purchase not returned on or before the 30th day of original purchase will not be accepted for return.

All purchases over $400.00 must be shipped to the billing address of the credit card used at the time of purchase. This regulation is a policy of credit card lenders the and follows FTC guidelines.

 
Special Ordered Moissanite Jewelry & Loose Stones:

Our 30 day money back guarantee does not apply to any and all SPECIAL ORDERS.  We warrant the workmanship of any and all precious metal (jewelry) defects for 30 days only.

 
 
RULES TO RETURNING YOUR MOISSANITE LOOSE GEMSTONE OR JEWELRY PURCHASE.
 
A.Request a RMA (return merchandise authorization)  by or before the 25th - 29th  day of purchase to ensure that your return is received on or before the 30th day of purchase.
B.Return your jewelry item to arrive on or before the 30th day of the original purchase date. All items received after the 30th day will not be eligible for return. All returned packages must have the RMA clearly written on the outside of the package. All returns must be sent with insurance and a signature confirmation required upon delivery.
C.A return authorization code is required for all returns
D.

 Returned items that have signs of any wear, resizing, security tag removal, engraving, alterations or damages in any way will not be accepted for return.

E.Amants By Design is not responsible for returned items damaged due to shipping. We suggest that all items returned to Amants By Design be insured when shipped. "We do not insure jewelry after delivery." We will not replace any lost stones due to wear. Please inspect your Jewelry upon receipt to insure all stones are set properly. We suggest purchasing insurance on all valuable jewelry.
F.By purchasing from Amants By Design you are agreeing to and understand our return policy. If you have any questions regarding any statements made in this return policy you may email sales@amantsbydesign.com for more information.
G.Any free gifts received by our customers are only free with the purchase. Any returned items must be accompanied with the free gift. (If the free gift is not returned a cost of $59.95 will be subtracted from the refunded amount)

H.

I.


 

All returns must be shipped in the original packaging, addressed in the below mentioned format along with proof of purchase, certificate of authenticity (A $29.00 fee will be charged on any return that does not contain the Certificate of Authenticity in its original form) and any other material received. A copy of the email with your issued RA number must be printed off and enclosed with the returned item. In addition, the RA number must be written on the outside of the returned package. (failure to do so will result in a denied acceptance of your return.) In the event that your package is returned to us without following our return policy, your package will be returned to you via USPS insured with delivery confirmation and we will not be finacially responsible for the item once the item has been shipped. We use the United States Postal Service as a government agency to deliver your package and any fraud or false statements may be prosecuted by the federal government. All items returned must be sent via USPS insured with delivery confirmation.

Cancelation / Exchange and Upgrade Fees

Any Canceled order will be charged a $45.00 cancellation fee after the order has been in our system for 24 hours.

This return policy may be changed or updated at any time. Please print the return policy for your records.

 

Amants By Design
Attn: Return Dept. RA (Your Return Number)
629 Rand Rd
Garner, NC 27529 

 
Any items returned after thirty days of purchase or without a written RA number will not be accepted and returned to the customer and no refund will be issued.
 
 
 
Privacy Policy:
All information (Personal/Billing) received by Amants By Design will remain confidential and Amants By Design will not share with any other companies or private parties. Email addresses may be used by ABD LLC for future advertising by A. B. D. and you will be given the option to opt out at any time.
 
Legal Notice!
Terms of use - The material contained in this web site has been checked for accuracy; however, all material is provided without any express or implied warranties or accuracy. Neither Amants By Design nor its affiliates assumes responsibility for any errors or omissions in the material. In no event shall Amants By Design or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this legal notice.

 

 

This Page was Last Updated on 06-15-2008, 8-04-2008, 09-25-2008, 12-25-2008, 09-25-2011, 12-11-2011, 12-28-2011, 10-20-2012, 10-23-2013, 01-06-2014, 10-10-2014, 01-30-2015, 07-05-2015, 11-05-2015, 04-14-2016, 06-18-2016

 
 
Amants By Design
629 Rand Rd
Garner, NC 27529
EMAIL US
Phone 1-877-708-6911
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